Abby Hackett
About Abby Hackett
Abby Hackett is a Growth Associate currently working at Headway in New York City. She has previous experience in customer experience, sales development, and marketing, having worked at companies such as Better, Aircall, and United Airlines.
Current Role at Headway
Abby Hackett serves as a Growth Associate at Headway, a position she has held since 2023. In this role, she focuses on strategies to enhance company growth and improve customer engagement. Her work contributes to the overall mission of Headway in the mental health space, where the emphasis is on making mental health services more accessible.
Previous Experience at Better
Prior to her current role, Hackett worked at Better in various capacities from 2021 to 2022. She began as an Associate Home Advisor and later transitioned to the Sales Development Associate Team Lead. Her final position at Better was as a Customer Experience Associate. During her time there, she gained valuable experience in customer relations and sales development.
Experience at Aircall
Hackett worked at Aircall as a Sales Development Representative from 2022 to 2023. In this role, she was responsible for generating leads and supporting the sales team. Her tenure at Aircall allowed her to further develop her skills in sales and customer engagement within the tech industry.
Educational Background
Abby Hackett studied at Indiana University Bloomington, where she earned a Bachelor of Science in Information Technology from 2014 to 2018. Additionally, she participated in a Study Abroad Semester at Istituto Lorenzo de' Medici in Florence, Italy, in 2017, which lasted for 11 months. This educational experience provided her with a global perspective and enhanced her cultural understanding.
Internship Experience at Entercom
In 2018, Hackett completed a Marketing and Promotions Internship at Entercom in Indianapolis, Indiana. This internship lasted for two months and provided her with hands-on experience in marketing strategies and promotional activities within the media industry.