Aleksandar Todorovic
About Aleksandar Todorovic
Aleksandar Todorovic is a Credentialing Specialist with over ten years of experience in the aviation industry, including roles at Qatar Airways and Etihad Airways. He is dedicated to continuous learning and contributes to improving access to mental health care through his current position.
Work at Headway
Aleksandar Todorovic currently serves as a Credentialing Specialist at Headway, a position held since 2023. In this role, Todorovic contributes to the accessibility of affordable mental health care. Prior to this, he worked as an Operations Associate at Headway from 2021 to 2023, where he gained experience in operational processes and team collaboration in a remote setting.
Experience in the Aviation Industry
With a decade of experience in the aviation industry, Todorovic has held various roles that emphasize customer service and team leadership. He worked at Qatar Airways as a Cabin Senior and Cabin Services Director from 2016 to 2020, overseeing cabin operations in Doha, Qatar. His career in aviation began as a Flight Attendant at Qatar Airways from 2009 to 2016, where he developed essential skills in customer interaction and service delivery.
Previous Employment at Appliance Factory Parts
Todorovic worked at Appliance Factory Parts as an Accounts Payable Specialist and Customer Support from 2021 to 2022. This role, conducted remotely from Denver, Colorado, involved managing financial transactions and providing customer assistance, further diversifying his professional skill set.
Educational Background
Todorovic studied at Singidunum University, where he earned a degree in Accounting and Audit from 2006 to 2009. He is currently pursuing a Bachelor's degree in Business Management at University Union - Nikola Tesla, a program he has been engaged in since 2015. This educational background supports his professional endeavors and commitment to continuous learning.
Short Tenure at Etihad Airways
In 2016, Todorovic briefly worked as an Operations Officer at JFK Airport for Etihad Airways. This position lasted for three months and provided him with additional experience in airport operations and customer service in a high-paced environment.