Caitlin Adamczyk, Bsn, Rn

Senior Cx Associate @ Headway

About Caitlin Adamczyk, Bsn, Rn

Caitlin Adamczyk, BSN, RN, is a Senior CX Associate at Headway with a diverse professional background that includes experience in nursing, inventory analysis, and small business ownership. Her education includes a Bachelor of Arts in Journalism and Media Studies from Rutgers University and a Bachelor of Science in Nursing from New Jersey City University.

Work at Headway

Caitlin Adamczyk has been employed at Headway as a Senior CX Associate since 2021. In this role, she contributes to customer experience initiatives and utilizes her skills to enhance client interactions. Her position involves collaborating with various teams to improve service delivery and customer satisfaction.

Education and Expertise

Caitlin Adamczyk holds a Bachelor of Arts in Journalism and Media Studies from Rutgers University, which she completed from 2001 to 2005. She further pursued a Bachelor of Science in Registered Nursing at New Jersey City University, achieving this degree in 2019. Her educational background in media and nursing has equipped her with diverse skills applicable in various professional settings.

Background

Caitlin Adamczyk has a varied professional background that includes experience as a small business owner, which has developed her prioritization and delegation skills. She has worked in different roles, including as an Inventory Analyst at WebMD and as an Inventory & Pricing Coordinator at Discovery Communications. Her nursing experience at Saratoga Hospital has also contributed to her time management abilities in high-pressure environments.

Professional Experience

Caitlin Adamczyk has accumulated significant professional experience across multiple industries. She worked as an Inventory Analyst at WebMD from 2010 to 2012 and as an Inventory & Pricing Coordinator at Discovery Communications from 2008 to 2010. Additionally, her brief tenure as a Registered Nurse at Saratoga Hospital in 2020 provided her with insights into the healthcare sector.

Skills and Tools

Caitlin Adamczyk is proficient in various project management and collaboration tools, including Asana, Confluence Cloud, Google Workspace, and Zendesk. These skills enable her to effectively manage projects and facilitate communication within teams, enhancing overall productivity in her current role.

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