Danielle Enga, Lmsw
About Danielle Enga, Lmsw
Danielle Enga is a Customer Experience Team Lead at Headway, where she has worked since 2020. She has a diverse background in social work and psychology, with previous roles in various organizations, including as a School Social Worker and Social Work Intern.
Current Role at Headway
Danielle Enga serves as the Customer Experience Team Lead at Headway. She has held this position since 2020, contributing to the organization for four years. In her role, she focuses on enhancing customer interactions and improving overall service delivery.
Previous Work Experience
Danielle Enga has a diverse work history in various roles related to social work and customer service. She worked as an Administrative Assistant at ServiceNet for two months in 2015. From 2016 to 2017, she served as a Social Work Intern at Birch Family Services for eight months. In 2017, she was a Social Skills Program Assistant Coordinator at Helping Hands Children Services Inc. for three months. Additionally, she completed a Psychology Internship at Full Circle Adoptions for four months in 2015 and worked as a School Social Worker at Public Preparatory Network for four months in 2019.
Educational Background
Danielle Enga has a solid educational foundation in psychology and social work. She studied at Syosset High School, graduating in 2012. She then attended the University of Massachusetts Amherst, where she earned a Bachelor’s Degree in Psychology in 2016. Following this, she studied at Istituto Lorenzo de' Medici for 11 months, focusing on psychology. Danielle completed her Master’s Degree at Hunter College's Silberman School of Social Work from 2016 to 2017.
Recruitment and Evaluation Initiatives
At Philadelphia Hebrew Public Charter School, Danielle Enga was responsible for the recruitment of School Social Workers. This included reviewing resumes and assessing candidates. She developed a comprehensive set of interview questions for various recruitment stages and collaborated with the Manager of Talent Operations and the Philadelphia Head Of School to create a candidate evaluation platform.