Jessica Goncalves
About Jessica Goncalves
Jessica Goncalves is a Senior Provider Growth Associate at Headway, where she enhances the efficiency of the insurance billing process and supports the development of mental health providers. She holds a Master of Science in Marriage and Family Therapy/Counseling and has a diverse background in business development and event management.
Current Role at Headway
Jessica Goncalves serves as a Senior Provider Growth Associate at Headway, a position she has held since 2022. In this role, she plays a key part in streamlining the insurance billing process, which enhances efficiency for mental health professionals. She actively works to remove administrative barriers for therapists, enabling them to concentrate more on patient care. Her responsibilities include utilizing coaching skills to support the growth and development of providers, contributing to Headway's mission of increasing access to affordable mental healthcare.
Previous Experience at Headway
Prior to her current position, Jessica worked at Headway as a Provider Growth Associate from 2021 to 2022. During her ten months in this role, she focused on initiatives that supported the growth of mental health providers and improved operational processes within the organization.
Background in Business Development
Jessica has a background in business development, having worked as a Business Development Representative at Thrive from 2020 to 2021 and as a Business Development Associate at Align during the same period. These roles allowed her to develop skills in client relations and sales strategies, contributing to her expertise in provider growth.
Educational Qualifications
Jessica Goncalves is pursuing a Master of Science in Marriage and Family Therapy/Counseling at National University, which she began in 2023. She also holds a Bachelor of Psychology from Binghamton University, where she studied from 2011 to 2015. Additionally, she has completed a Master's program in Mental Health Counseling at Long Island University, further enhancing her qualifications in the mental health field.
Experience in Event Management and Hospitality
Before her career in mental health and business development, Jessica worked in the hospitality industry. She served as an Event Sales Manager at Papillon Bistro & Bar from 2016 to 2020 and held roles as a Bartender/Waitress at Prime Steak House from 2012 to 2018. Her experience in these positions provided her with valuable skills in customer service and event coordination.