Brett Palmer
About Brett Palmer
Brett Palmer is an Application Analyst at Medicity, where he has worked since 2017. He has a background in IT support and software implementation, having previously held positions at Equinox IT, ServerPlus, OptumInsight, and eFileCabinet.
Work at Medicity
Brett Palmer has served as an Application Analyst at Medicity since 2017. In this role, he monitors hospital workflow using PowerShell to ensure seamless operations. He is responsible for managing support tickets, ensuring that client correspondence is maintained within a 24-hour timeframe after ticket submission. His work involves utilizing remote technology tools such as LogMeIn, Team Viewer, and RDP to manage hospital servers and databases.
Previous Experience at Equinox IT
Before joining Medicity, Brett Palmer worked at Equinox IT as an IT Technician for seven months in Orem, Utah, from 2016 to 2017. His role involved providing technical support and ensuring the smooth operation of IT systems.
Experience at ServerPlus
Brett Palmer worked as a Level 2 Remote Technician at ServerPlus for six months in 2016 to 2017. In this position, he provided remote technical support, addressing various client issues and ensuring efficient service delivery.
Role at OptumInsight
From 2013 to 2014, Brett Palmer was employed at OptumInsight as an Account Managed Inside Sales/Medical Software Specialist in the Greater Salt Lake City Area. His responsibilities included managing client accounts and supporting medical software solutions.
Background in Software Implementation
Brett Palmer has experience in software implementation, having worked at eFileCabinet as a Software Implementation Specialist and Customer Success Manager from 2015 to 2016. His role involved ensuring successful software deployment and maintaining customer satisfaction.