Heather May
About Heather May
Heather May serves as the Clinical Outcomes Improvement Director at Health Catalyst, where she has worked since 2019. With a strong background in clinical software management and project management, she has held various roles in healthcare organizations, including Wolters Kluwer Health and Cerner Corporation.
Work at Health Catalyst
Heather May has served as the Clinical Outcomes Improvement Director at Health Catalyst since 2019. In this role, she focuses on enhancing clinical outcomes through effective management and implementation of clinical software solutions. Her responsibilities include collaborating with clinical leaders to identify areas for improvement and developing strategies to optimize patient care. Prior to her current position, she worked at Health Catalyst as the Implementation Services Director for nine months in 2018-2019.
Previous Experience in Healthcare
Before joining Health Catalyst, Heather May held several key positions in the healthcare sector. She worked as a Clinical Product Specialist at Wolters Kluwer Health from 2014 to 2018, where she contributed to the development of clinical products. Additionally, she served as a Clinical Application Manager at Cerner Corporation for eight months in 2013-2014. Her experience also includes a role as Clinical Analyst Manager at Caradigm, a GE/Microsoft Company, from 2011 to 2012, and as Director of Clinical Informatics at Yavapai Regional Medical Center from 2012 to 2013.
Education and Expertise
Heather May holds a Master of Science in Nursing (MSN) with a focus on Nursing Informatics from the University of Utah, which she completed from 2006 to 2008. She also earned a Bachelor of Science in Nursing (BSN) from Westminster University from 2002 to 2005. Additionally, she studied Recreation & Leisure at the University of Utah, obtaining a Bachelor of Science degree from 1993 to 1995. Her educational background supports her extensive experience in clinical software management and project management.
Clinical Experience
Heather May has a significant clinical background, having worked as a Registered Nurse in the Burn Trauma ICU at the University of Utah from 2003 to 2012. This role provided her with hands-on experience in critical care nursing. Her clinical expertise is further complemented by her leadership experience as Director of Clinical Informatics at Yavapai Regional Medical Center, where she worked for one year from 2012 to 2013.
Skills in Team Management
Heather May has demonstrated a strong ability to establish high-functioning cross-functional teams aimed at ensuring customer satisfaction and delivering high-quality results. Her experience includes working closely with executive business and clinical leaders to drive improvements in clinical outcomes. This skill set is essential in her current role, where collaboration and effective communication are crucial for success.