Heather Schoonover
About Heather Schoonover
Heather Schoonover serves as the Customer Success Director at Health Catalyst, a position she has held since 2017. With extensive experience in nursing and clinical practice improvement, she has previously worked in various leadership roles at Peacehealth and has a strong educational background in nursing.
Work at Health Catalyst
Heather Schoonover has served as the Customer Success Director at Health Catalyst since 2017. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Health Catalyst's solutions. Her experience in customer success spans over seven years, during which she has contributed to the development and evaluation of programs aimed at improving care delivery and education.
Previous Roles at Peacehealth
Before her current position, Schoonover held various roles at Peacehealth. She worked as the Director of Professional Practice from 2013 to 2016 and as the Director of Clinical Practice Improvement and Learning and Development from 2007 to 2013. Additionally, she served as the Manager of Clinical Education in 2006. These positions involved advising executive leadership on strategic planning and management of nursing standards.
Educational Background
Heather Schoonover has a solid educational foundation in nursing. She earned her Master's degree in Nursing from Washington State University, where she studied from 2002 to 2006. Prior to that, she obtained her Bachelor's degree in Nursing from Washington State University Vancouver from 2001 to 2003. She also holds an Associate's degree in Nursing from Lower Columbia College, completed between 1995 and 2000.
Clinical Experience
Schoonover's clinical experience includes working as a Registered Nurse at Oregon Health & Science University from 2000 to 2005. Her nursing background has equipped her with expertise in promoting evidence-based practices for clinical development and quality improvement. She has also facilitated the development of programs related to care delivery and education.
Teaching Experience
In addition to her clinical roles, Heather Schoonover served as Adjunct Faculty at Lower Columbia College from 2004 to 2006. In this position, she contributed to nursing education, helping to prepare the next generation of nurses. Her teaching experience complements her extensive background in clinical practice and program development.