Jessica Gerken, Rhia
About Jessica Gerken, Rhia
Jessica Gerken is a Senior Vice President of Professional Services at Health Catalyst, where she has worked since 2019. With over 15 years of experience in healthcare technology, she has held various roles in client engagement, account management, and EHR implementations across several organizations.
Current Role at Health Catalyst
Jessica Gerken currently serves as the Senior Vice President of Professional Services at Health Catalyst. She has held this position since 2019, contributing to the company's mission of improving healthcare outcomes through data-driven solutions. In her role, she focuses on delivering professional services that enhance client engagement and satisfaction. Her extensive experience in healthcare technology supports her leadership in this area.
Previous Experience in Healthcare Technology
Prior to her current role, Jessica Gerken worked at Health Catalyst as Vice President of Professional Services for a brief period in 2019. She also served as Senior Director of Client Engagement from 2015 to 2018. Her background includes significant roles at Allscripts, where she was a Reference Account Manager for both Ambulatory and Acute Care from 2007 to 2013. Additionally, she held the position of Vice President of Client Account Management at Health Care DataWorks from 2013 to 2015.
Educational Background
Jessica Gerken studied at The Ohio State University, where she earned a Bachelor of Arts degree in Health Information Management & Systems from 1999 to 2003. Her education provided a foundation for her career in healthcare technology. She also attended Springboro High School, where she completed her secondary education.
Professional Skills and Expertise
With over 15 years of experience in the healthcare technology sector, Jessica Gerken has developed a strong skill set in areas such as Electronic Health Record (EHR) implementations, sales, and healthcare analytics. She has experience in training healthcare professionals in medical record chart completion systems and EHRs across various settings, including hospitals and ambulatory clinics. Her ability to build relationships with clients at all organizational levels is a key aspect of her professional approach.
Career Development and Growth
Jessica Gerken actively seeks new and challenging opportunities for professional growth within the healthcare sector. Her career trajectory reflects a commitment to improving hospital outcomes and performance through her work with enterprise data warehouse vendors. This focus on continuous improvement aligns with her extensive experience in client engagement and healthcare technology.