Jessica (Yorke) Mc Cay
About Jessica (Yorke) Mc Cay
Jessica (Yorke) Mc Cay serves as the Director of Customer Success for Embedded Refills at Health Catalyst, a position she has held since 2022. She has a diverse background in health administration and customer success, with previous roles at Allegheny Health Network and St. Clair Health.
Current Role at Health Catalyst
Jessica Mc Cay serves as the Director of Customer Success for Embedded Refills at Health Catalyst. She has held this position since 2022, contributing to the company's focus on enhancing customer satisfaction and success in the healthcare technology sector.
Previous Experience at Health Catalyst
Prior to her current role, Jessica worked at Health Catalyst as a Customer Success Manager from 2021 to 2022. In this capacity, she was responsible for managing customer relationships and ensuring successful implementation of Health Catalyst's solutions.
Professional Background in Healthcare
Jessica has extensive experience in the healthcare sector. She worked at Allegheny Health Network in various roles, including Senior Office Manager from 2018 to 2019 and Practice Supervisor from 2017 to 2018. Additionally, she served as a Physician Practice Manager at St. Clair Health from 2019 to 2021 and as a Medical Secretary from 2014 to 2017.
Education and Academic Background
Jessica earned her Bachelor of Science (B.S.) in Health Policy and Administration from Penn State University, where she also completed a Minor in Labor Studies and Employment Relations. Her studies spanned from 2010 to 2014, providing her with a solid foundation in health policy.
Research Experience
In 2021, Jessica worked as a Research Assistant Program Manager at the University of Pittsburgh for a period of four months. This role involved supporting research initiatives and contributing to academic projects in the healthcare field.