Joanna Laucirica
About Joanna Laucirica
Joanna Laucirica serves as the Lead Ambulatory Practice Management and Process Improvement Specialist at Health Catalyst, where she focuses on enhancing operational efficiency in healthcare settings. With a diverse background in customer success and regulatory roles, she has made significant contributions to healthcare technology and practice transformation.
Work at Health Catalyst
Joanna Laucirica currently serves as the Lead Ambulatory Practice Management and Process Improvement Specialist at Health Catalyst, a position she has held since 2023. In this role, she leads the development and deployment of Standard Operating Procedures (SOPs) across all ambulatory operations, focusing on enhancing efficiency and quality of care. Prior to her current position, she held several roles at Health Catalyst, including Director of Customer Success and Senior Customer Success Manager, contributing to the company's commitment to healthcare technology and practice transformation.
Previous Experience in Healthcare
Joanna has extensive experience in the healthcare sector, having worked in various roles that emphasize operational excellence and client success. She was a Regulatory Specialist II for the State of Florida from 2009 to 2013 and held multiple positions at athenahealth, including Quality Assurance Associate and Implementation Analyst. Her experience also includes roles at AdventHealth, where she served as a Clinical Informatics Expert and Physician Initiative Coordinator, further solidifying her expertise in healthcare operations.
Education and Expertise
Joanna Laucirica holds a Bachelor of Science degree in Interdisciplinary Social Science from Florida State University and an Associate of Science degree in Graphic Design Technology from Tallahassee Community College. Her educational background supports her skills in developing and implementing Standard Operating Procedures in ambulatory settings. She collaborates with subject matter experts to design innovative, client-centric workflows that align with organizational objectives.
Achievements and Recognition
In 2023, Joanna was recognized as a Technology Rising Star for her contributions to healthcare technology and practice transformation. Her work has demonstrated a proven track record in streamlining clinic operations to enhance efficiency and reduce administrative overhead. She promotes a culture of innovation and excellence by fostering collaboration and knowledge sharing among team members, which contributes to the overall success of her initiatives.
Background in Project Management
Joanna's career includes significant experience in project management, particularly in healthcare settings. She worked as an Implementation Project Manager at DACCO Behavioral Health and held various roles at athenahealth focused on implementation and customer support. Her ability to build and nurture relationships with key stakeholders, including executive leadership and industry partners, has been instrumental in identifying and capitalizing on opportunities for business growth and expansion.