John Brosius
About John Brosius
John Brosius is a Senior System Administrator with extensive experience in IT service management and support. He has worked at various companies, including Health Catalyst and Novarad, and possesses advanced skills in network management and security solutions.
Current Role at Health Catalyst
John Brosius serves as a Senior System Administrator at Health Catalyst, a position he has held since 2020. In this role, he is responsible for overseeing the organization's IT infrastructure and ensuring the efficient operation of systems. His expertise in managing virtual environments and endpoint security solutions contributes to the overall stability and security of Health Catalyst's IT services.
Previous Experience at Novarad
Prior to his current role, John worked at Novarad as a Tier III Technical Support Engineer from 2010 to 2014. During his four years there, he provided advanced technical support and troubleshooting for clients, enhancing their user experience with Novarad's software solutions. His role involved resolving complex technical issues and ensuring customer satisfaction.
Career Background in IT Support
John Brosius has a diverse background in IT support, having worked in various roles since 1998. He began his career as a Technical Support Engineer at Sento, followed by positions as a Help Desk Technician at Omniture and a Network Support Technician at Cisco Systems. His experience spans over two decades, providing him with a solid foundation in technical support and system administration.
Education and IT Expertise
John is currently pursuing a Bachelor's degree in IT with a Network Administration emphasis at Western Governors University, a program he has been engaged in since 2006. His educational background complements his extensive professional experience, particularly in ITIL frameworks, VMware, HyperV technologies, and network performance monitoring using SolarWinds.
Technical Skills and Specializations
John possesses advanced technical skills in various areas, including configuring and maintaining load balancers such as F5 and Barracuda. He is proficient in implementing endpoint security solutions like Symantec and Sophos Antivirus. His knowledge extends to Group Policy Management, Active Directory, and managing Cisco CallManager and VPN solutions, making him a versatile asset in IT environments.