Monica Galaz
About Monica Galaz
Monica Galaz is a Customer Implementation Specialist currently employed at Health Gorilla since 2022. She has a diverse background in customer success and training roles, having previously worked at maxIT-VCS, TraceGains, and Boulder Medical Center.
Current Role at Health Gorilla
Monica Galaz serves as a Customer Implementation Specialist at Health Gorilla. She has held this position since 2022. In her role, she focuses on ensuring successful implementation of Health Gorilla's services for clients, facilitating a smooth transition and integration of health data solutions.
Previous Experience at TraceGains
Monica Galaz worked at TraceGains from 2015 to 2019, where she held two positions: Customer Success Manager and Training Coordinator. As a Customer Success Manager, she was responsible for managing client relationships and ensuring customer satisfaction. In her role as Training Coordinator, she developed and delivered training programs for clients, enhancing their understanding of TraceGains' products.
Experience at maxIT-VCS
Prior to her tenure at TraceGains, Monica Galaz was a Consultant at maxIT-VCS, an SAIC Company, from 2013 to 2015. During her two years there, she provided consulting services that supported various client needs, contributing to project success and client satisfaction.
Role at Boulder Medical Center
Monica Galaz worked as a Senior Information Specialist at Boulder Medical Center, P.C. from 2019 to 2021. In this position, she managed information systems and supported the medical staff in accessing and utilizing patient data effectively.
Education at Pima Medical Institute-Denver
Monica Galaz studied at Pima Medical Institute-Denver. This educational background provided her with foundational knowledge and skills relevant to her roles in the healthcare and customer service sectors.