Bal Dhakal
About Bal Dhakal
Bal Dhakal is a QA Specialist currently employed at the Ontario Ministry of Health, where he has contributed to the Case and Contact Management system for COVID-19 tracking. He has a background in software testing and programming, with experience in various roles across several organizations in Toronto, Ontario.
Current Role as QA Specialist
Bal Dhakal currently serves as a QA Specialist at the Ontario Ministry of Health. His role involves ensuring the quality and reliability of software applications within the health sector. He has been in this position since 2020, contributing to various projects that support the Ministry's objectives.
Previous Experience in Software Testing
Before his current role, Bal Dhakal worked as a QA Tester at the Ontario Ministry of Health from 2018 to 2019. He also held the position of Software Testing Assistant at Intelligent Methods Consultants from 2014 to 2016. His experience in these roles has equipped him with a strong foundation in software testing methodologies.
Teaching Experience in Java
Bal Dhakal served as a Java Instructor at Techno Canada Centre of Excellence from 2018 to 2019. In this role, he taught programming concepts and Java language fundamentals, helping students develop their skills in software development.
Educational Background
Bal Dhakal studied Computer Software Engineering at Centennial College, where he achieved an Advanced Diploma. He also holds a Master’s Degree in Mathematics and Statistics from Tribhuvan University in Nepal. His educational background supports his expertise in software development and testing.
Technical Expertise and Certifications
Bal Dhakal possesses expertise in the Salesforce platform and Amazon Connect, particularly in telephony integration within the Case and Contact Management (CCM) system. He holds an ISTQB certification, which demonstrates his proficiency in software testing principles and practices.
Contributions to COVID-19 Tracking
Bal Dhakal contributed to the development and maintenance of the Case and Contact Management (CCM) system, a critical tool for COVID-19 case tracking and contact tracing in Ontario. His work in this area has been significant in supporting public health initiatives.