Brenda Anderson
About Brenda Anderson
Brenda Anderson is a Contact Tracer currently working at the Ontario Ministry of Health. She has extensive experience in customer care, research analysis, and community service, having held various roles at TD, Google, and the Town of Richmond Hill.
Current Role as Contact Tracer
Brenda Anderson currently serves as a Contact Tracer at the Ontario Ministry of Health. In this role, she is responsible for tracking and managing contact tracing efforts to mitigate the spread of infectious diseases. Her work involves analyzing key performance indicators (KPIs) to identify areas for business improvement and enhance the customer experience. This position highlights her commitment to public health and community service.
Previous Experience at TD
Brenda Anderson worked at TD from 2001 to 2006, where she held multiple roles including Customer Care Specialist and TD Visa and Merchant Services Retention Officer. During her five years at TD, she developed corporate initiatives and strategic plans, demonstrating her leadership capabilities in managing teams and budgets. Her experience in the banking sector provided her with valuable skills in customer service and financial analysis.
Experience at Google
From 2006 to 2007, Brenda Anderson was employed as a Quality Rater at Google on a contract basis. This role involved evaluating the quality of search results and ensuring that they met Google's standards. Her time at Google contributed to her analytical skills and understanding of digital content quality.
Volunteer Work and Community Service
Brenda Anderson has actively engaged in volunteer work, particularly with Toronto Out of the Cold from 2016 to 2017. She contributed her time to support homeless individuals and participated in various programs, including a Stroke Program and a Sports Program. Her volunteer efforts reflect her dedication to community service and social responsibility.
Education and Academic Background
Brenda Anderson studied at the University of Waterloo, where she earned a Bachelor of Arts degree in 1970. Her academic focus included General Program studies in Psychology, English, and Recreation. This educational background has provided her with a diverse skill set applicable to her various professional roles.