Carol Le
About Carol Le
Carol Le serves as a Covid-19 Case Manager and Communicable Disease Investigator, providing health and wellness advice related to COVID-19. She possesses strong emotional intelligence and communication skills, and has a background in nursing and customer service.
Current Role in Public Health
Carol Le serves as a Covid-19 Case Manager and Communicable Disease Investigator at the Ontario Ministry of Health. In this role, she provides expertise and advice on health, safety, and wellness related to COVID-19 to community members. Her responsibilities include advocating for patients and assisting them in navigating barriers to health access. Carol utilizes her emotional intelligence, empathy, and communication skills to effectively engage with the community and address public health concerns.
Previous Work Experience
Prior to her current position, Carol Le held various roles in customer service and healthcare. She worked as a Customer Service Representative at the Toronto Zoo from 2013 to 2017. Following that, she served as a Patient Observer at the University Health Network for five months in 2019. Carol also worked as a Front Desk Supervisor at Centennial College from 2018 to 2020. Her earlier experience includes a role as a Waitress at Donalda Club from 2016 to 2017.
Education in Nursing
Carol Le studied Registered Nursing at Ryerson University, where she earned a Bachelor of Science in Nursing. Her education has equipped her with the foundational knowledge and skills necessary for her roles in healthcare and public health. Although the duration of her studies is noted as zero months, the degree reflects her commitment to the nursing profession.