Celine Mulhern
About Celine Mulhern
Celine Mulhern is a Manager of Strategic Policy and System Design at the Ontario Ministry of Health and Long-Term Care, where she enhances the user-friendliness of health services through service blueprinting techniques. She also serves as an Adjunct Professor at the University of Toronto's Munk School of Global Affairs & Public Policy, teaching public policy courses.
Current Role in Ontario Public Service
Celine Mulhern serves as the Manager of Strategic Policy and System Design within the Ontario Public Service. In this role, she manages a team of ten individuals and focuses on enhancing the user-friendliness of publicly funded health services through service blueprinting techniques. Her current position emphasizes the application of behavioral insights and digital user experience techniques to improve Ontario's mental health and addictions care system.
Academic Involvement at University of Toronto
Celine Mulhern has been an Adjunct Professor at the University of Toronto's Munk School of Global Affairs & Public Policy since 2019. She teaches the course PPG301 - Introduction to Public Policy, contributing her extensive knowledge and experience in public policy to the academic community. Her involvement in academia complements her practical experience in the public sector.
Professional Experience in Public Policy
Celine Mulhern has over ten years of experience in various roles within the Ontario Public Service, including positions in central agencies and line ministries. She has worked as a Policy Advisor at the Ontario Ministry of Finance from 2008 to 2012 and served as a Senior Policy Advisor at the Ontario Ministry of Health and Long-Term Care from 2015 to 2016. Additionally, she held the role of Strategic Policy Lead at the Cabinet Office, Province of Ontario from 2012 to 2015.
Education and Academic Background
Celine Mulhern earned her Doctor of Philosophy (PhD) in Public Policy from the University of Toronto, completing her studies from 2000 to 2007. This academic foundation supports her expertise in strategic policy development and system design, enhancing her contributions to public service and education.
Previous Roles in Government
Prior to her current role, Celine Mulhern worked at the Poverty Reduction Strategy Office, Treasury Board, Government of Ontario as Manager of Strategic Policy from 2016 to 2017. Her career also includes significant contributions as a Senior Policy Advisor at the Ontario Ministry of Health and Long-Term Care and as a Policy Advisor at the Ontario Ministry of Finance, reflecting her extensive background in public policy and strategic planning.