Drew Jokhu
About Drew Jokhu
Drew Jokhu serves as a Case Manager and Contact Tracer at the Ontario Ministry of Health, where he applies analytical skills to monitor and educate contacts of COVID-19 cases. He has previous experience as a Collections Officer at EOS Canada Inc. and as a Crew Trainer at McDonald's.
Current Role in Health Management
Drew Jokhu currently serves as a Case Manager and Contact Tracer at the Ontario Ministry of Health. In this role, he utilizes analytical skills to monitor and educate individuals who have been in contact with COVID-19 cases. His responsibilities include developing a systematic approach to accurately determine risk factors and exposure dates, contributing to public health efforts during the pandemic.
Previous Experience in Collections
Before his current position, Drew worked at EOS Canada Inc. as a Collections Officer from 2015 to 2017. His role involved managing collections processes and ensuring compliance with relevant regulations while based in Scarborough, Ontario. This experience provided him with valuable skills in communication and problem-solving.
Background in Customer Service
Drew has a background in customer service, having worked at McDonald's as a Crew Trainer from 2011 to 2016. During his five years in this role in Pickering, Ontario, he was responsible for training new employees and ensuring high standards of service and operational efficiency.
Educational Background in Psychology
Drew studied at Ontario Tech University, where he focused on Forensic Psychology. He achieved a Bachelor's degree in Psychology. His educational background provides him with insights into human behavior, which is beneficial in his current role in health management.