Helen Ross
About Helen Ross
Helen Ross serves as the Supervisor of Covid 19 Team Leads at the Ontario Ministry of Health, where she oversees team performance and ensures effective contact management. With extensive experience in public health management roles at Halton Region, she has contributed to various health initiatives over several decades.
Current Role at Ontario Ministry of Health
Helen Ross serves as the Supervisor for Covid 19 Team Leads at the Ontario Ministry of Health. In this role, she ensures proper coverage and handoffs for seamless contact calling seven days a week. She acts as the principal point of escalation for 27 deployed team leads, providing support in the rollout of new protocols on case and contact management. Helen regularly meets with team leads, both as a group and individually, to enhance team performance and maintain quality assurance.
Previous Experience at Halton Region
Helen Ross has extensive experience in public health, having worked at Halton Region in various managerial roles. She served as the Manager of Healthy Built Environments from 2015 to 2017, Manager of Healthy Babies Healthy Children from 2005 to 2015, and Manager of Chronic Disease Prevention from 2005 to 2015. Additionally, she was the Manager of Adolescent Health from 1990 to 2005 and worked as a Public Health Nurse from 1984 to 1990. Her work involved overseeing programs aimed at improving community health outcomes.
Educational Background
Helen Ross studied at McMaster University, where she earned a Bachelor of Science in Nursing from 1980 to 1984. This educational foundation has equipped her with the knowledge and skills necessary for her roles in public health and nursing.
Role in H1N1 Response
During her tenure at Halton Region, Helen Ross was involved in the public health response to the H1N1 pandemic, serving as the Site Manager from 2009 to 2010. This role required her to coordinate efforts to manage the health crisis effectively.