Kelly Clarke
About Kelly Clarke
Kelly Clarke is an Inspector with extensive experience in emergency services, having worked at Toronto Paramedic Services in various roles for over a decade. She holds an MBA and has completed multiple certifications in emergency management and quality improvement.
Work at Health | Santé
Currently, Kelly Clarke serves as an Inspector at the Ontario Ministry of Health and Long-Term Care. In this role, she applies her extensive experience in emergency management and telecommunications to ensure compliance and quality within health services. Previously, she held the position of Superintendent at the Central Ambulance Communications Centre (CACC) Education, Development & Quality Improvement Unit at Toronto Paramedic Services, where she contributed to the development and quality improvement initiatives since 2017.
Education and Expertise
Kelly Clarke has a diverse educational background. She earned a Master of Business Administration (MBA) with a focus on Sustainability Studies from the San Francisco Institute of Architecture between 2020 and 2023. Additionally, she has completed various certifications in Crisis/Emergency/Disaster Management from Emergency Management Ontario, including IMS 100, IMS 200, and IMS 300. She also holds a Bachelor of Arts in Psychology from Laurentian University and a Certificate in Emergency Telecommunications from Humber College.
Background
Kelly Clarke has over a decade of experience in various roles at Toronto Paramedic Services (formerly Toronto EMS). Her career began as an Advanced Emergency Medical Dispatcher in 2006, progressing to roles such as Communications Training Officer and Acting Superintendent in Communications. From 2011 to 2017, she served as a Senior Emergency Medical Dispatcher and later as Acting Superintendent for the CACC Education, Development & Quality Improvement Unit.
Achievements
Throughout her career, Kelly Clarke has been instrumental in the development and quality improvement of the Central Ambulance Communications Centre. Her work has focused on enhancing educational programs and operational standards within emergency services. She has also contributed to training initiatives that improve the skills of emergency dispatch personnel, reflecting her commitment to advancing the field of emergency management.