Kerthana Navukarasu
About Kerthana Navukarasu
Kerthana Navukarasu is a Claims Assessor at the Ontario Ministry of Health and Long-Term Care, where she utilizes her research skills to manage claims processing. She has a background in neuroscience and psychology from the University of Toronto and has held various roles in the healthcare and financial sectors.
Current Role as Claims Assessor
Kerthana Navukarasu currently serves as a Claims Assessor at the Ontario Ministry of Health and Long-Term Care. In this position, she is responsible for evaluating claims and making decisions on eligibility determination. Her role involves handling confidential and sensitive medical and personal information, ensuring compliance with privacy regulations. She utilizes her research skills to identify and address payment irregularities in claims processing, which is critical for maintaining the integrity of the claims system.
Previous Experience in Healthcare
Prior to her current role, Kerthana worked as a Pharmacy Assistant at Rexall Pharmacy Group Ltd. for three months in 2016. In this capacity, she gained experience in the healthcare sector, assisting with various pharmacy operations. Additionally, she has worked as a Social Worker at Respite Services, where she contributed to support services in the community. Her background in these roles has provided her with a strong foundation in patient care and service delivery.
Academic Background in Neuroscience and Psychology
Kerthana Navukarasu earned her Bachelor's degree in Neuroscience and Psychology from the University of Toronto Scarborough. Her studies, completed from 2012 to 2016, equipped her with a comprehensive understanding of human behavior and cognitive processes. This academic background supports her current work in claims assessment, where knowledge of psychological principles can enhance her approach to evaluating claims.
Research Experience at University of Toronto
Kerthana has experience as a Research Assistant at the University of Toronto, where she worked for two years from 2014 to 2016. In this role, she engaged in research activities that likely honed her analytical and critical thinking skills. This experience contributes to her ability to assess claims effectively and make informed decisions in her current position.
Career Progression and Skills Development
Kerthana's career has progressed through various roles in the healthcare and financial sectors. Starting as a Credit Card Specialist at TD for five months in 2016, she transitioned to roles that emphasize patient care and claims processing. Throughout her career, she has developed skills in handling confidential information, initiating payments and adjustments, and addressing irregularities in claims, which are essential for her current responsibilities.