Manpreet Singh
About Manpreet Singh
Manpreet Singh is an Information Technology Systems Officer with experience in coordinating technical support and installations. He has worked in various IT roles across different organizations, providing support for critical services and managing user accounts.
Current Role in Information Technology
Manpreet Singh serves as an Information Technology Systems Officer at the Ontario Ministry of Health. In this role, he coordinates installation and technical support with external vendors. He provides critical support for emergency services through IT and telecommunication systems, ensuring that essential services operate effectively.
Previous Experience in IT Support
Prior to his current position, Singh worked in various IT support roles. He was a Desktop Support Analyst at International Financial Data Services Canada for six months in 2016. He also held the position of IT/AV Support Analyst at Envision for one year from 2017 to 2018. Additionally, he served as a Technical IT Assistant at the Ontario Ministry of Health and Long-Term Care for four months in 2016.
Sales and Customer Service Background
Before transitioning into IT, Singh worked as a Sales Associate at Shell for one year from 2015 to 2016. This experience provided him with valuable customer service skills, which complement his technical expertise in IT.
Educational Background in Computer and Network Support
Singh studied at Humber College, where he earned a Diploma in Computer and Network Support Technician from 2015 to 2016. This educational foundation has equipped him with the skills necessary for his roles in information technology.
Technical Skills and Expertise
Singh has developed a range of technical skills throughout his career. He utilizes tools such as Symantec Ghost and Acronis True Image for PC cloning and imaging tasks. He manages user accounts and implements group policies using Active Directory and LANDesk Management Suite. Additionally, he has expertise in configuring IP Phones using Cisco Call Manager and Unity Call Manager.