Martha Sarmiento
About Martha Sarmiento
Martha Sarmiento is a Bilingual Claims Assessor at the Ontario Ministry of Health, where she has worked since 2019. She has a diverse background in customer service, teaching, and management, along with degrees in Modern Languages and Second Language Teaching.
Current Role at Ontario Ministry of Health
Martha Sarmiento serves as a Bilingual Claims Assessor at the Ontario Ministry of Health. She has held this position since 2019. In her role, she utilizes her bilingual capabilities to assess claims effectively. Her background in teaching and coaching enhances her communication skills, allowing her to engage with diverse populations. Additionally, her experience in loss prevention supports her problem-solving abilities, which are essential in claims assessment.
Previous Work Experience
Martha has a diverse work history that includes roles in customer service, management, and education. She worked as a Customer Service Representative at Canada Care Medical from 2016 to 2019. Prior to that, she was a Civic Auxiliary Supervisor at The Ottawa Hospital from 2011 to 2015. Her experience as a Multi-store Manager at HDS Retail North America from 2008 to 2009 and as a Bookstore Manager at Ottawa International Airport from 2005 to 2009 further highlights her management skills.
Education and Qualifications
Martha Sarmiento has a solid educational background. She studied at the University of Ottawa, where she earned a Bachelor of Arts in Second Language Teaching from 1999 to 2001. Additionally, she obtained a Certificate in Teaching English as a Second or Foreign Language from Algonquin College of Applied Arts and Technology from 1997 to 1998. She also holds a Bachelor of Arts in Modern Languages and Linguistics from Pontificia Universidad Javeriana, which she completed from 1990 to 1995.
Skills and Expertise
Martha possesses skills in visual merchandising and inventory control, which contribute to her organizational capabilities in her current role. Her innovative skills have been recognized in various positions, allowing her to take on additional responsibilities. She incorporates her teaching and coaching experience into her work as a Bilingual Claims Assessor, enhancing her communication and cultural awareness.