Nancy Bello Ferareza
About Nancy Bello Ferareza
Nancy Bello Ferareza serves as the Executive Support Coordinator (A) to the Assistant Deputy Minister of the Mental Health & Addictions Division at the Ontario Ministry of Health. She has extensive experience in healthcare management, quality improvement, and leadership roles across various organizations, including hospitals and long-term care facilities.
Current Role at Ontario Ministry of Health
Nancy Bello Ferareza serves as the Executive Support Coordinator (A) to the Assistant Deputy Minister of the Mental Health & Addictions Division at the Ontario Ministry of Health. She has held this position since 2020, contributing to the strategic direction and operational support within the division. Her role involves coordinating executive functions and supporting initiatives aimed at improving mental health and addiction services in Ontario.
Previous Experience in Healthcare Administration
Prior to her current role, Nancy worked at the Ontario Ministry of Health in the Hospitals Branch - Hospitals and Capital Division from 2016 to 2020. She also held various positions at St. Michael's Hospital, including Strategy and Corporate Planning from 2014 to 2016 and Quality Improvement Coordinator in the Diabetes Comprehensive Care Program from 2012 to 2014. Her extensive experience in healthcare administration has equipped her with valuable insights into hospital operations and quality improvement processes.
Educational Background and Certifications
Nancy Bello Ferareza holds a Bachelor of Arts in Gerontology from McMaster University, where she studied from 1989 to 1993. She also earned a Bachelor of Applied Science in Biochemistry from the University of Toronto between 1984 and 1988. Additionally, she obtained a Volunteer Coordinator Certificate in Community Health Services from Humber College in 1994. Nancy has management certification in Occupational Health and Safety and is trained in various quality improvement methodologies.
Leadership and Quality Improvement Expertise
Nancy has demonstrated expertise in leadership roles, conflict resolution, and negotiation throughout her career. She has served as a Quality Improvement Lead and Coordinator at Cedarvale Terrace Long Term Care Facility from 2007 to 2011 and has experience as a Program Manager at Lincoln Place Long Term Care Facility from 1994 to 2002. Her proficiency in quality improvement methodologies, including Lean and Six Sigma, has contributed to her recognition as a Best Practice Champion.
Knowledge of Healthcare Standards and Regulations
Nancy possesses a strong understanding of the Ministry of Health and Long Term Care Act, Accreditation Canada Standards, and RNAO Best Practice Guidelines. She is recognized for her knowledge of the Ministry's Self Reporting Initiative (SRI) and has been trained in managing responsive and challenging behaviors through the PIECES framework. Her expertise in these areas supports her effectiveness in her current role and previous positions in the healthcare sector.