Nivetha S.
About Nivetha S.
Nivetha S. is an Inbound Customer Service Agent with a diverse employment background in payroll administration, customer service, and legal services. She currently works for the Ontario Ministry of Health, where she provides information and books appointments related to Covid-19 vaccines.
Current Role at Ontario Ministry of Health
Nivetha S. serves as an Inbound Customer Service Agent at the Ontario Ministry of Health. In this position, she provides essential services by offering information and booking appointments related to Covid-19 vaccines. Her role involves ensuring compliance with privacy standards while managing sensitive patient information.
Previous Employment Experience
Nivetha has a diverse employment history that includes various roles in customer service and administration. She worked at Network Reporting and Mediation as a Legal Examination Monitor, where she was involved in legal oversight. Additionally, she has experience as a Customer Fulfillment Associate at Walmart eCommerce and as a Seasonal Sales Associate at Roots.
Educational Background
Nivetha studied at Ontario Tech University, where she earned a Bachelor's degree in Criminal Justice/Law Enforcement Administration, with a minor in Psychology. Her education spanned four years, from 2015 to 2019, equipping her with knowledge relevant to her roles in customer service and legal administration.
Skills in Customer Service and Administration
Nivetha possesses skills in customer service and payroll administration. Her experience includes working as an Accounting & Payroll Administrator at Arrow Workforce Solutions, where she managed payroll processes. This diverse background supports her current role in providing effective customer service.