Pegah Panahi
About Pegah Panahi
Pegah Panahi is an ITSM Process Analyst with experience in various government ministries in Canada. She has held roles including Release Coordinator at the Ministry of Transportation and Migration Lead for the GDC project at the Ministry of Government Services.
Current Role as ITSM Process Analyst
Pegah Panahi currently holds the position of ITSM Process Analyst. In this role, she is responsible for managing IT service management processes, ensuring that IT services align with business needs. Her expertise in process analysis contributes to the efficiency and effectiveness of IT operations.
Previous Experience at Ministry of Transportation
Pegah Panahi worked at the Ministry of Transportation as a Release Coordinator from 2015 to 2016. During her tenure, she focused on coordinating the release of software and systems, ensuring that updates and changes were implemented smoothly and effectively.
Experience at Ministry of Health and Long-Term Care
In 1970, Pegah Panahi served as an ITSM Process Analyst at the Ministry of Health and Long-Term Care. Although her time in this position was brief, it contributed to her foundational knowledge in IT service management within the healthcare sector.
Role at Ministry of Government Services
From 2010 to 2012, Pegah Panahi worked as a Migration Lead for the GDC project at the Ministry of Government Services in the Toronto, Canada Area. In this role, she was responsible for overseeing the migration processes, ensuring that data and systems transitioned effectively during the project.