Rabia Akhter
About Rabia Akhter
Rabia Akhter is a Case Manager currently working at the Ontario Ministry of Health, where she conducts phone interviews with COVID-19 cases and manages data confidentiality. She has a diverse background in healthcare management, teaching, and research, with degrees in Medicine and Health Science.
Current Role as Case Manager
Rabia Akhter currently serves as a Case Manager at the Ontario Ministry of Health. In this role, she conducts phone interviews with COVID-19 cases to assess symptoms and gather information on close contacts for effective contact tracing. She also refers cases to appropriate healthcare services when necessary and provides education on self-isolation protocols. Her responsibilities include maintaining the privacy and confidentiality of sensitive data while managing COVID-19 cases.
Previous Experience in Healthcare Management
Prior to her current role, Rabia Akhter worked at QREX Diagnostic and Consultation Centre as a Healthcare Manager for 10 months in 2016 in Chittagong, Bangladesh. She also held the position of Medical Officer at the same center from 2013 to 2015 for two years. In these roles, she was involved in various aspects of healthcare management, contributing to the operational efficiency of the facility.
Academic Background in Health Sciences
Rabia Akhter has a strong academic foundation in health sciences. She earned a Bachelor's degree in Medicine from Chattagram Maa O Shishu Hospital Medical College, completing her studies from 2007 to 2012. She further advanced her education by obtaining a Master's degree in Health Science from Ontario Tech University, where she studied from 2019 to 2021. Additionally, she achieved a Certificate in Health Informatics from York University in 2020.
Teaching and Research Experience
Rabia Akhter has experience in academia, having worked as a Lecturer at Chattagram Maa O Shishu Hospital Medical College for one year from 2014 to 2015. She also served as a Teaching Assistant at Ontario Tech University from 2019 to 2021 for two years. In 2020, she briefly worked as a Research Assistant at McMaster Health Labs for one month, contributing to research initiatives in the healthcare sector.