Rania O.
About Rania O.
Rania O. is an Escalation Specialist at the Ontario Ministry of Health with a background in program development and analysis. She has experience in customer service and program coordination, and holds a degree in Global Health from York University.
Current Role at Ontario Ministry of Health
Rania O. currently serves as an Escalation Specialist at the Ontario Ministry of Health. In this role, she focuses on addressing complex issues that arise within health programs. She also holds the position of Vaccine Specialist at the same ministry, where she contributes to vaccination initiatives. Her work emphasizes the importance of effective communication and problem-solving in the healthcare sector.
Previous Experience in Customer Service
Prior to her current roles, Rania O. worked as a Customer Service Representative at York University from 2017 to 2019. During her two years in this position, she developed skills in customer interaction and service delivery, which laid the foundation for her subsequent roles in program coordination and health services.
Program Coordination Experience
Rania O. has experience in program coordination, having worked at Windsor Women Working With Immigrant Women and The Lung Association - Ontario. At Windsor Women, she served as a Program Coordinator for three months in 2020, where she focused on supporting immigrant women. Similarly, she held a Program Coordinator position at The Lung Association - Ontario for three months in 2020, contributing to health-related initiatives.
Education in Global Health
Rania O. graduated from York University, where she focused on Global Health within the Policy, Management, and Systems stream. This educational background provided her with a solid understanding of health policies and systems, which she applies in her current roles in the health sector.
Skills in Program Development and Analysis
Rania O. possesses skills in program development and analysis, emphasizing collaborative teamwork and adaptability. Her experience across various roles has equipped her with the ability to create and implement effective programs that address community needs and foster positive change.