Ray Paquin
About Ray Paquin
Ray Paquin serves as the Manager of Voice Communications at the Ministry of Health and Long-Term Care in Toronto, Canada, where he has developed a comprehensive 10-year strategy for the Communications Console System for Emergency Health Services.
Current Role in Voice Communications
Ray Paquin serves as the Manager of Voice Communications at the Ministry of Health and Long-Term Care in Toronto, Canada. He has held this position since 2014, accumulating extensive experience in managing voice communication systems within the healthcare sector. His responsibilities include overseeing a budget of $5 million, ensuring proper financial controllership, accounting, and reporting.
Strategic Development in Communications Systems
Ray Paquin developed a comprehensive 10-year Communications Console System strategy for Emergency Health Services. This initiative involved leading a team through various stages, including Request for Information (RFI), Request for Proposal (RFP), review panel processes, award selection, implementation, and ongoing contract management. His strategic approach aims to enhance communication efficiency in emergency health services.
Project Management and Procurement Expertise
In his role, Ray directed the procurement of the MSAT contract, addressing northern communications needs. He managed the RFP process, evaluation, award, and contract management while providing project management direction. His expertise in procurement ensures that communication needs are met effectively and efficiently.
Collaboration with Government Agencies
Ray acts as the primary contact for the Government Mobile Communications Branch, focusing on steady state radio network requirements. He provides strategic input for the development of the new Public Safety Radio Network, ensuring that communication infrastructure aligns with public safety objectives.
IT Service Management Oversight
Ray Paquin ensures adherence to IT Service Management (ITSM) policies and procedures related to Incident, Problem, and Change management within Information and Information Technology (I&IT). His oversight in this area contributes to the effective management of IT services and supports operational efficiency.