Shahida Akter
About Shahida Akter
Shahida Akter is a Case Manager at the Ontario Ministry of Health, with a background in medicine and healthcare management. She has experience as a Medical Assistant and possesses strong emotional intelligence and empathy, which aid her in connecting with diverse patient populations.
Work at Ontario Ministry of Health
Shahida Akter currently serves as a Case Manager at the Ontario Ministry of Health. She has held this position since 2021. In this role, she is responsible for managing patient cases and ensuring that individuals receive appropriate healthcare services. Her work involves coordinating with various healthcare providers and addressing the needs of patients within the healthcare system.
Previous Experience in Healthcare
Prior to her current role, Shahida Akter worked as a Medical Assistant at Spring Valley Family Practice Clinic from 2017 to 2019. In this position, she was involved in both medical assistance and office management tasks. Additionally, she worked at Excellent Care Clinic for five months in 2018, where she further developed her skills in patient care and administrative support.
Education and Qualifications
Shahida Akter studied at the University of Dhaka, where she earned her Bachelor of Medicine, Bachelor of Surgery (MBBS) degree from 2004 to 2009. She also attended Springfield College of Healthcare, Management & Technology, where she achieved certification as a Phlebotomy Technician/Phlebotomist. This educational background provides her with a solid foundation in medical knowledge and practical skills.
Cultural Competence and Emotional Intelligence
Shahida Akter possesses a strong interest in exploring different cultures, which enhances her ability to connect with diverse patient populations. She has demonstrated skills in emotional intelligence and empathy, particularly important for managing sensitive health-related conversations during the COVID-19 pandemic. These attributes contribute to her effectiveness as a Case Manager.
Personal Interests and Skills
In addition to her professional work, Shahida engages in activities such as DIY projects and baking. These hobbies may contribute to her problem-solving skills and attention to detail, which are beneficial in her role within the healthcare sector. Her diverse interests reflect her well-rounded personality and ability to manage various tasks effectively.