Shane Mac Donald
About Shane Mac Donald
Shane Mac Donald is an Ambulance Communication Centre IT Systems Officer with a background in computer programming and electronics. He has extensive experience in digital media, having founded EyeCraveDVD.com and currently serves as the Principal Owner of Eye Crave Network.
Current Role at Ontario Ministry of Health
Shane Mac Donald currently serves as an Ambulance Communication Centre IT Systems Officer at the Ontario Ministry of Health. In this role, he is responsible for managing IT systems that support ambulance communication services. His position involves ensuring efficient operation and reliability of communication technologies critical for emergency services.
Previous Experience in IT and Customer Support
Before his current position, Shane worked at the Government of Ontario as a Network Access Services/Security Queue Manager from 2006 to 2014. He also held a role as a Customer Support Representative at Ontera from 2004 to 2006. His early career included customer service roles at Staples Business Depot, where he gained foundational skills in customer interaction and support.
Entrepreneurial Ventures in Media
Shane has a significant background in media, having founded EyeCraveDVD.com, one of Canada's first online film and DVD journals, where he served as Owner, Editor-In-Chief, and Website Admin from 2001 to 2008. He later expanded his media presence through Eye Crave Network, where he is currently the Principal Owner. His work includes creating and managing podcasts, video interviews, and radio spots.
Educational Background in Technology
Shane studied at Canadore College, where he completed a Computer Programming Analyst program from 1997 to 1999. He also pursued studies in Electronics, earning a diploma as an Electronic Engineering Technician from 1995 to 1997. This educational foundation has contributed to his technical expertise in IT systems and media production.
Diverse Skill Set and Creative Roles
In addition to his technical roles, Shane possesses a diverse skill set that includes experience as a speaker, host, and consultant. His creative expertise is reflected in his extensive experience in event photography and videography, which he developed through his media ventures. His adaptability in both technical and creative fields showcases his multifaceted career.