Yvonne Nyika
About Yvonne Nyika
Yvonne Nyika is a Customer Service Representative at the Ontario Ministry of Health, with a diverse background in customer service and administration. She has held various roles in organizations such as YWCA, Travelodge Canada, and HP Hewlett Packard, and has pursued multiple educational qualifications in accounting and business administration.
Current Role at Ontario Ministry of Health
Yvonne Nyika currently serves as a Customer Service Representative at the Ontario Ministry of Health. She has held this position since 2021, contributing to the ministry's efforts in delivering health services to the public. Her role involves assisting individuals with inquiries and providing information related to health services in Ontario.
Previous Experience in Customer Service
Before her current role, Yvonne Nyika worked at Enterprise as a Senior Customer Assistance representative from 2019. Additionally, she served as a Front Desk Receptionist volunteer at YWCA from 2015 to 2021. Her experience in customer service roles has equipped her with skills in communication and problem-solving, essential for effectively addressing client needs.
Educational Background in Business and Accounting
Yvonne Nyika has a solid educational foundation in business and accounting. She studied at Niagara College, where she earned a diploma in Accounting from 2013 to 2015. Additionally, she attended the UMAA Institute of Business Studies, achieving a diploma in Business Administration and Bookkeeping from 1991 to 1994. She also pursued an MBA in Accounting at York University.
Volunteer Work and Community Involvement
Yvonne Nyika has been actively involved in her community through various volunteer roles. She volunteered at the Knights Table food bank from 2010 to 2011, providing support to those in need. Her commitment to community service is evident in her long-term volunteer position at YWCA, where she contributed to the organization for six years.
Diverse Work Experience
Yvonne Nyika has a diverse work history across several industries. She worked as an Auditor/Guest Associate at Travelodge Canada from 2015 to 2019 and held a supervisory role at Group 4 S in 2005. Her experience also includes a position as a Program Assistant at the Region of Peel in 2010 and a role in quality control at HP Hewlett Packard from 2000 to 2004.