Peggy Crook
About Peggy Crook
Peggy Crook serves as the Assistant Vice President of Claims and Loss Control at Healthcare Risk Advisors and FOJP Service Corporation, bringing over 25 years of experience in claims management and loss control within the healthcare and hospitality sectors.
Work at Healthcare Risk Advisors
Peggy Crook has served as the Assistant Vice President of Claims and Loss Control at Healthcare Risk Advisors since 2019. In this role, she has focused on performing claims trending analysis to enhance business processes. Her work aims to improve operational efficiency and effectiveness within the organization.
Experience at FOJP Service Corporation
Since 2012, Peggy Crook has held the position of Assistant Vice President of Claims and Loss Control at FOJP Service Corporation. She has created audit protocols and procedures for external business partners, including defense counsel. Additionally, she has participated in the Request for Proposal (RFP) process, contributing from its creation to implementation.
Previous Roles at Hilton Worldwide
Peggy Crook worked at Hilton Worldwide as the Director of Global Claims from 2009 to 2012. Prior to that, she served as Senior Director of International Claims at Hilton Hotels Corporation from 1989 to 2008. In these roles, she developed guidelines for outside counsel regarding casualty and workers' compensation litigation and was involved in integrating new business processes and personnel.
Education and Expertise
Peggy Crook studied at SUNY Empire State College, where she earned a Bachelor of Science degree in Business, Management, and Economics from 2008 to 2010. She possesses extensive experience in property and professional liability matters and has supervised the handling of major claims while reviewing coverage issues.
Speaking Engagements and Professional Contributions
Peggy Crook has been a speaker at notable industry conferences, including the RIMS 2011 and the 2010 National Workers Compensation and Disability Management conference. Her contributions to these events reflect her expertise in claims management and loss control.