Joseph Kiran
About Joseph Kiran
Joseph Kiran serves as the Executive Customer Delight at Healthifyme in Bangalore, India, and has held this position since 2017. He also works as an Order Management Specialist at Refinitiv in London, England, since 2019.
Current Role at HealthifyMe
Joseph Kiran has served as Executive Customer Delight at HealthifyMe since 2017. In this role, he focuses on enhancing customer experiences and ensuring satisfaction with the company's services. His tenure at HealthifyMe spans over seven years, during which he has contributed to the company's commitment to customer service excellence. The position is based in Bangalore, Karnataka, India.
Current Role at Refinitiv
In addition to his role at HealthifyMe, Joseph Kiran has been working as an Order Management Specialist at Refinitiv since 2019. This position is located in London, England, United Kingdom, and involves managing order processes and ensuring efficient service delivery. His experience at Refinitiv complements his extensive background in customer service and support.
Educational Background
Joseph Kiran completed his Bachelor’s degree in Finance at Pg Center, Kolar, from 2009 to 2012. He further pursued a Master of Business Administration in Human Resources Management at Karnataka State Open University, studying from 2013 to 2015. His educational qualifications provide a strong foundation for his roles in customer service and management.
Previous Work Experience
Before his current positions, Joseph Kiran held various roles in customer support and service. He worked as a Senior Technical Support Executive at 24/7 Customer from 2012 to 2016, where he gained four years of experience in technical support. He also served as a Student Success Associate at Admission Table for one year, and briefly worked as an Associate Service Desk Specialist at Tangoe in 2017.