Mohammed Ilyas
About Mohammed Ilyas
Mohammed Ilyas is a Senior Customer Delight Executive at HealthifyMe, where he has worked since 2021. He has a background in customer service and CRM, with previous experience at Wibmo and HealthifyMe, and holds a Bachelor's degree from Bangalore University.
Current Role at HealthifyMe
Mohammed Ilyas serves as a Senior Customer Delight Executive at HealthifyMe, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and engagement within the health and wellness sector. His responsibilities include managing customer inquiries and ensuring a positive experience for users of the platform. Ilyas's experience in customer service operations contributes to his effectiveness in this role.
Previous Experience at HealthifyMe
Prior to his current position, Mohammed Ilyas worked at HealthifyMe as a Customer Delight Executive from 2019 to 2021. During this two-year tenure, he developed skills in customer relationship management and contributed to improving customer interactions. His experience in this role laid the groundwork for his advancement to a senior position within the company.
Experience at Wibmo
Mohammed Ilyas worked at Wibmo as an Associate from 2016 to 2017. This one-year experience provided him with foundational skills in customer service and operational support. His time at Wibmo helped him understand the dynamics of customer interactions and service delivery.
Education and Expertise
Mohammed Ilyas holds a Bachelor's degree from Bangalore University. His academic background complements his professional expertise in customer service operations, particularly in using Microsoft Excel and Microsoft Word. Ilyas also possesses strong skills in Customer Relationship Management (CRM), which are essential for his roles in the health, wellness, and fitness industry.
Background in Health and Wellness Industry
Mohammed Ilyas has a demonstrated history of working in the health, wellness, and fitness industry. His roles have involved direct interaction with customers, allowing him to gain insights into customer needs and preferences in this sector. This experience has equipped him with the knowledge necessary to effectively support and engage with customers in a health-focused environment.