Roshini Goveas
About Roshini Goveas
Roshini Goveas serves as the Vice President of Service Excellence, focusing on enhancing customer service strategies and operations.
Professional Title and Role
Roshini Goveas holds the title of Vice President - Service Excellence. In this capacity, she is responsible for overseeing and enhancing the quality of services delivered by the organization. Her role involves developing strategies to improve service performance, ensuring customer satisfaction, and driving continuous improvement initiatives across the service operations.
Leadership in Service Excellence
As Vice President - Service Excellence, Roshini Goveas leads a team dedicated to optimizing service delivery processes. Her leadership focuses on implementing best practices, streamlining operations, and fostering a culture of excellence. She plays a key role in setting and achieving service goals, aligning them with the company's overall mission and objectives.