Saurabh Pratap Singh
About Saurabh Pratap Singh
Saurabh Pratap Singh is an Enterprise Business Manager with a background in business administration from the Indian Institute of Management. He has experience in customer service and operations management across various companies, including Shoppers Stop and Vodafone.
Work at HealthifyMe
Saurabh Pratap Singh currently holds the position of Enterprise Business Manager at HealthifyMe. In this role, he is responsible for managing enterprise-level business operations and strategies. His experience in the retail and customer service sectors contributes to his effectiveness in this position.
Education and Expertise
Saurabh studied at the Indian Institute of Management, Indore, focusing on Business Administration and Management from 2013 to 2014. He also completed a course in collaboration with the Singapore Quality Service Center and Manipal Group of Education, enhancing his expertise in service quality and management.
Background in Retail and Customer Service
Saurabh has a diverse background in retail and customer service. He began his career as a Customer Service Representative at Vodafone in 2013 for two months in the United Kingdom. He then worked at Aegis for 20 months, where he served as a Customer Service Representative, mentor, and team leader. He also gained experience as an Operations Management Trainee at Shoppers Stop for six months in Bombay, Maharashtra.
Career Transition to Retail Analysis
After gaining valuable experience in customer service and operations management, Saurabh moved to Bangalore to pursue a career in the retail industry as a Retail Analyst. This transition reflects his commitment to advancing his career within the retail sector.