Ashley Chand
About Ashley Chand
Ashley Chand is a Senior Manager of Tax Operations at Heard, where she has worked since 2023. She has a diverse background in tax operations, customer success, and forensic science, with previous roles at Wave HQ, Intuit, and the University of Toronto.
Work at Heard Technologies
Ashley Chand has been employed at Heard Technologies since 2023, serving as the Senior Manager of Tax Operations. In this role, she has focused on implementing and enhancing tax processes and systems to streamline operations, improve efficiency, and mitigate risk. She manages a team of Tax Subject Matter Experts (SMEs), operational reports, and CPAs/EAs, utilizing her extensive knowledge in Employee Performance Development (EPD).
Previous Roles at Heard Technologies
Prior to her current position, Ashley worked at Heard Technologies as a Product Operations Manager from 2021 to 2023. During her two years in this role, she contributed to the operational efficiency of product management processes within the organization.
Experience at Wave HQ
Ashley Chand worked at Wave HQ in various capacities, including Senior Customer Success Manager and Product Operations Manager for nine months in 2021. Before that, she served as a Premium Tier Support Specialist from 2019 to 2021. Her roles involved supporting customer success and managing product operations, both of which enhanced her operational and management skills.
Educational Background
Ashley earned her Honours Bachelor of Science (HBSc) degree from the University of Toronto, where she studied Biological Anthropology and Forensic Science from 2013 to 2018. This educational background provided her with a solid foundation in scientific principles and analytical skills.
Professional Experience Prior to Heard
Before joining Heard Technologies, Ashley held various positions in different organizations. She worked as a Forensic Laboratory Assistant at the University of Toronto from 2016 to 2020, and as a Bookkeeping Support Team Lead at Intuit during the same period. Additionally, she served as an Oncology Clinician Support at Credit Valley Hospital from 2016 to 2018 and worked as an Accounting Bookkeeper/Administrative Assistant at Ideal Logistics Group from 2013 to 2015.