Amber Murphy
About Amber Murphy
Amber Murphy is a CPM Team Manager at Hearst, where she has worked since 2022. She combines strong industry knowledge with customer service experience and specializes in digital marketing.
Work at Hearst
Amber Murphy currently serves as the CPM Team Manager at Hearst, a position she has held since 2022. Prior to this role, she worked as a Customer Performance Manager at Hearst from 2021 to 2022. In her current role, she combines her extensive knowledge of digital marketing with her commitment to customer service to drive company objectives.
Education and Expertise
Amber Murphy has a diverse educational background. She earned a Bachelor of Arts in Sociology from the University at Albany, completing her studies from 2008 to 2012. She furthered her education by obtaining a Master of Arts in Integrated Marketing Communication from Marist College in 2018. Additionally, she holds a certificate in Digital Marketing from Duke University, which she completed in 2018. Her expertise includes digital marketing, social media, SEO, website conversion rate optimization, and email marketing.
Background
Amber Murphy completed her high school education at Shenendehowa High School, achieving an Advanced Regents Diploma from 2004 to 2008. She has held various positions in customer service and marketing, which have contributed to her strong industry knowledge and customer relationship skills. Her work experience spans multiple organizations, including Auto/Mate Dealership Systems, Lamar Advertising Company, Wolters Kluwer, Pioneer Savings Bank, and Trustco Bank.
Professional Experience
Amber Murphy has accumulated significant professional experience in customer service and marketing roles. She worked as a Forms Specialist at Auto/Mate Dealership Systems from 2013 to 2015, and as a Customer Support Specialist at Wolters Kluwer from 2015 to 2019. She also served as a Campaign Coordinator at Lamar Advertising Company from 2019 to 2021. Her early career included positions as Head Teller at Pioneer Savings Bank and Bank Teller at Trustco Bank.
Customer Relationship Focus
Amber Murphy has a strong passion for developing superior customer relationships and enhancing customer experiences. She utilizes various marketing efforts to achieve these goals, drawing on her extensive background in customer service and digital marketing. Her approach emphasizes the importance of understanding customer needs and delivering tailored solutions.