Holly Parker
About Holly Parker
Holly Parker is a Consumer Operations Coordinator at Hearst, where she has worked since 2020. She has previous experience in various roles within the insurance and customer service sectors, including positions at Markerstudy Insurance, LV=, Aviva, and The Motor Ombudsman.
Current Role at Hearst
Holly Parker serves as a Consumer Operations Coordinator at Hearst, a position she has held since 2020. In this role, she is responsible for overseeing various consumer operations, ensuring efficient processes and effective communication within the organization. Her experience in customer service and operations management contributes to her effectiveness in this position.
Previous Experience in Insurance and Customer Service
Prior to her current role, Parker gained significant experience in the insurance sector. She worked as a Product Support Analyst at Markerstudy Insurance from 2015 to 2017, where she provided analytical support for product development. Before that, she was a Customer Service Representative at LV= from 2014 to 2015, focusing on customer interactions and service delivery. Additionally, she served as an Underwriting Support professional at Aviva from 2017 to 2018, further enhancing her expertise in the insurance industry.
Experience at The Motor Ombudsman
Holly Parker worked as a Business Services Executive at The Motor Ombudsman from 2018 to 2020. In this role, she contributed to business operations and customer service initiatives, helping to improve service delivery and operational efficiency. Her time at The Motor Ombudsman provided her with valuable insights into consumer rights and industry standards.
Education in Television Technology and Production
Parker studied at Birmingham City University from 2007 to 2011, where she earned a Bachelor of Science degree in Television Technology and Production. This educational background equipped her with technical skills and knowledge relevant to media production, which may complement her current role in consumer operations.