Katie Rosman
About Katie Rosman
Katie Rosman is a Senior Technical Account Manager at Hearst, where she utilizes her extensive product knowledge to assist customers in maximizing value. She has a background in Environmental Studies from Skidmore College and has held various account management and customer success roles in notable companies.
Work at Hearst
Katie Rosman currently holds the position of Senior Technical Account Manager at Hearst, a role she has occupied since 2024. In this capacity, she serves as a trusted advisor, utilizing her extensive product knowledge to assist customers in maximizing the value of their investments. Her responsibilities include leading cross-functional collaboration to ensure optimal team performance and delivering exceptional customer experiences.
Education and Expertise
Katie Rosman earned her Bachelor's degree in Environmental Studies from Skidmore College, where she studied from 2010 to 2014. Her educational background provides a foundation for her analytical skills and understanding of environmental issues, which she applies in her professional roles. She has developed a strong passion for data analysis, using it to enhance strategies based on customer feedback and industry trends.
Previous Work Experience
Before joining Hearst, Katie Rosman held various roles in customer success and account management. She worked at Fundera as an Account Manager for 11 months in 2019 and at Zumper as an Account Manager for two years from 2016 to 2018. Additionally, she served as a Customer Success Manager at Summer from 2020 to 2022 and later as a Senior Customer Success Manager from 2022 to 2023. Her experience spans multiple industries and emphasizes her ability to enhance customer relationships.
Career Progression
Katie Rosman's career began at HomeAdvisor, where she worked as a Senior Sales Associate from 2014 to 2016. She then transitioned to Zumper, where she served as an Account Manager for two years. Her roles at Summer, first as a Customer Success Manager and later as a Senior Customer Success Manager, further developed her expertise in customer engagement and satisfaction. Each position contributed to her skill set, leading to her current role at Hearst.