Veronica M Hernandez
About Veronica M Hernandez
Veronica M Hernandez serves as the Multi Market Account Lead at Hearst, where she has worked since 2018. She has over 18 years of experience at Hearst in various roles, including Account Executive Assistant and Major Account Service Executive.
Current Role as Multi Market Account Lead
Veronica M Hernandez serves as the Multi-Market Account Lead at Hearst, a position she has held since 2018. In this role, she is responsible for managing accounts across multiple markets, ensuring client satisfaction and effective communication. Her experience in this capacity allows her to leverage her extensive background in customer service and account management to drive results for Hearst.
Career History at Hearst
Veronica M Hernandez has a long-standing career at Hearst, beginning in 2000. She worked as an Account Executive Assistant for four years, followed by a year as a Major Account Service Executive. From 2008 to 2018, she served as an Account Strategist for ten years. Her diverse roles at Hearst have equipped her with a comprehensive understanding of the company's operations and client needs.
Education in Computer Information Systems
Veronica M Hernandez studied Computer Information Systems at the University of Houston from 1998 to 2000, where she completed her coursework. She later attended the University of Houston-Downtown, earning a Bachelor of Business Administration (B.B.A.) in Computer Information Systems from 2000 to 2004. Her educational background supports her expertise in account management and marketing.
Experience in Customer Service and Account Management
Throughout her career at Hearst, Veronica M Hernandez has developed significant experience in customer service and account management. Her initial role as a Customer Service Representative from 2005 to 2008 allowed her to build foundational skills in client relations. This experience has been instrumental in her subsequent positions, where she has focused on enhancing customer satisfaction and account performance.