Elaine Rivas
About Elaine Rivas
Elaine Rivas serves as the Assistant Vice President and Retail Manager at Heartland Bank and Trust Company in Shorewood, IL, where she has worked since 2006. She possesses expertise in consumer lending and has played a key role in bank conversions and training development.
Work at Heartland Bank and Trust Company
Elaine Rivas has held the position of Assistant Vice President, Retail Manager at Heartland Bank and Trust Company since 2006. With 18 years of experience in this role, she operates from the Shorewood, IL branch. Her responsibilities include overseeing retail banking operations and ensuring customer satisfaction. Rivas has actively participated in five bank conversions, working closely with the system provider Jack Henry to facilitate seamless transitions of accounts and operational processes.
Education and Expertise
Elaine Rivas studied at Fox College, where she earned a degree in Business Administration and Management from 1996 to 1998. She furthered her education by obtaining a Post Broker License from The CE Shop in 2023, completing the program in one month. Rivas is also a licensed real estate broker in Illinois, with her license valid from 2021 to 2026. Her expertise includes consumer lending, loan processing, and underwriting, where she utilizes an automated scoring system to assess loan applications.
Community Involvement
Elaine Rivas is actively involved in her community, serving as Treasurer on the boards of the Shorewood Area Chamber of Commerce and the Kiwanis of Shorewood. Her role in these organizations demonstrates her commitment to local development and community service. Through her involvement, she contributes to various initiatives that support the Shorewood area.
Training and Development Contributions
Rivas has created training materials for tellers, bankers, supervisors, and managers at Heartland Bank and Trust Company. These materials are utilized in classroom settings and are integrated into the bank's E-learning program. Her contributions to training and development enhance the skills of staff and improve overall operational efficiency.