Mindy Roberts
About Mindy Roberts
Mindy Roberts is a Senior Customer Care Representative at Heartland Bank and Trust Company, where she has worked since 2017. With over 20 years of experience in the banking sector, she has held various positions at Heartland Bank and Trust Company and previously at First Busey Corporation.
Current Role at Heartland Bank and Trust
Mindy Roberts currently serves as a Senior Customer Care Representative at Heartland Bank and Trust Company. She has held this position since 2017, contributing to customer service operations in the Bloomington/Normal, Illinois area. In her role, she focuses on addressing customer inquiries and providing support to enhance the overall customer experience.
Previous Experience at Heartland Bank and Trust
Mindy Roberts has extensive experience at Heartland Bank and Trust Company, where she worked in various roles over several years. She was a Bank Secrecy Operations Specialist from 2011 to 2014, a Retail Manager from 2014 to 2017, and an Operations Bookkeeper from 2009 to 2011. Her tenure at the bank has equipped her with a comprehensive understanding of banking operations and customer service.
Early Career at First Busey Corporation
Mindy Roberts began her career in the banking industry at First Busey Corporation, where she worked as a Customer Service Representative from 1995 to 1997. This early experience laid the foundation for her subsequent roles in the banking sector, allowing her to develop essential customer service skills.
Total Years of Experience in Banking
Mindy Roberts has accumulated over 25 years of experience in the banking industry. Her career spans various positions and responsibilities, demonstrating her commitment to customer service and operational excellence within financial institutions.