Tia Anderson
About Tia Anderson
Tia Anderson serves as the AVP, Retail Manager at Heartland Bank and Trust Company in Dekalb, Illinois, where she has worked since 2017. She focuses on coaching and developing branch staff while overseeing operations to ensure compliance with bank policies and regulations.
Work at Heartland Bank and Trust
Tia Anderson serves as the AVP, Retail Manager at Heartland Bank and Trust Company in Dekalb, Illinois. She has held this position since 2017, overseeing the staffing, culture, and overall performance of the branch. Her role includes ensuring compliance with Heartland Bank policies and industry regulations. Anderson focuses on equipping, coaching, and developing branch staff to help them achieve their professional goals while maintaining high standards of professionalism.
Education and Expertise
Tia Anderson has pursued her education at multiple institutions, including Kishwaukee College, Northern Illinois University, and Rock Valley College. Her academic background supports her expertise in retail banking and branch management. This educational foundation contributes to her ability to lead and develop staff effectively, ensuring that the branch meets its business development and customer service objectives.
Background in Banking
Before her tenure at Heartland Bank, Tia Anderson accumulated significant experience in the banking sector. She worked as Branch Manager III at TCF Bank from 2006 to 2016, where she spent ten years managing branch operations. Following that, she served as AVP, Branch Sales Manager at West Suburban Bank for ten months in 2016 to 2017. This diverse background has equipped her with a comprehensive understanding of branch management and customer relations.
Leadership and Community Development
In her current role, Tia Anderson provides leadership and direction to enhance the loyalty and capacity of branch staff. She is responsible for developing business within the community and collaborates with area market leaders to identify business development opportunities. Her focus on building strong relationships within the community contributes to the overall success of the branch and improves customer experience efforts.