Katie Patterson
About Katie Patterson
Katie Patterson serves as the Vice President of Integrations at Heartland Veterinary Partners, where she has contributed to the company's strategic expansion through successful integration projects. With over 20 years of operational experience, she has a strong background in both healthcare and retail operations, enhancing customer service and operational management.
Work at Heartland Veterinary Partners
Katie Patterson serves as the Vice President of Integrations at Heartland Veterinary Partners since 2022. In this role, she has played a key part in the strategic expansion of the organization through successful integration projects. Prior to her current position, she was the Director of Integrations at Heartland Veterinary Partners from 2019 to 2022, where she focused on enhancing operational efficiency within the company.
Education and Expertise
Katie Patterson earned a Bachelor of Science in Education from California University of Pennsylvania, where she studied from 1989 to 1993. Her educational background complements her extensive professional experience, which spans over 20 years in operational management across various sectors, including healthcare and retail. This diverse expertise provides her with a unique perspective on customer service and operational management.
Background
Katie Patterson has a diverse professional background, having worked in both the veterinary and retail industries. Her career began at EXPRESS, where she held positions as Store Manager and District Manager from 1997 to 2006. She later transitioned to the veterinary field, serving as Field Director at Banfield Pet Hospital from 2010 to 2016, and as a Regional Operations Leader at Results Physiotherapy in 2019. She has also held the position of District Operations Leader at Results Physiotherapy from 2016 to 2019.
Achievements
Throughout her career, Katie Patterson has demonstrated a proven track record of improving operational processes and customer service. She has led teams across multiple states, including Alabama, Florida, Mississippi, Arkansas, and Tennessee, during her tenure at Banfield Pet Hospital. She has also been instrumental in promoting team members to leadership positions, enhancing their management skills, and improving operational and financial performance.
Personal Life
Katie Patterson resides in Birmingham, Alabama, with her husband, Dave, and their pets, Maggie and Jake. Her personal life reflects her commitment to both her family and her passion for supporting veterinary professionals in their career growth.