Erica Knight, Hia
About Erica Knight, Hia
Erica Knight is a Benefits Specialist with extensive experience in the insurance industry, currently working at Heffernan Insurance Brokers since 2022. She has held various analytical and client-focused roles at notable companies such as Lockton Companies and Nationwide Pet, and she holds a BS in Business Administration from California State Polytechnic University-Pomona.
Work at Heffernan Insurance Brokers
Erica Knight currently serves as a Benefits Specialist at Heffernan Insurance Brokers, a position she has held since 2022. In this role, she focuses on structuring health and benefits programs tailored to meet client needs. Her work involves leveraging her extensive experience in the insurance industry to enhance client satisfaction and drive organizational profitability. The remote nature of her position allows her to manage client relationships effectively across various locations.
Previous Experience at Lockton Companies
Erica Knight worked at Lockton Companies for a total of five years, holding two distinct roles. From 2016 to 2021, she was an Analyst in Financial Reporting within the Employee Benefits division in Los Angeles, California. Following this, she transitioned to the role of Analyst (Account Manager) in Employee Benefits for eight months in 2021-2022. Her time at Lockton contributed significantly to her expertise in client loyalty and product deliverables.
Education and Expertise
Erica Knight earned a Bachelor of Science degree in Business Administration with a focus on Marketing and International Business from California State Polytechnic University-Pomona. This educational background has equipped her with the foundational knowledge necessary for her career in employee benefits and insurance. Her analytical, communication, and leadership skills further enhance her effectiveness in her current role.
Career Background
Before her tenure at Lockton Companies, Erica Knight gained valuable experience in various roles. She worked at Nationwide Pet as a Licensed Sales Service Agent from 2009 to 2012 and later as a Senior Analyst in Group Accounts Administration from 2012 to 2016. Additionally, she spent three years at Wells Fargo as a Customer Service Sales Representative from 2006 to 2009. These positions provided her with a diverse skill set applicable to her current role in employee benefits.
Skills and Contributions
Erica Knight possesses exceptional analytical, communication, and leadership skills, which are vital in her role as a Benefits Specialist. Her proven track record in driving client loyalty and enhancing organizational profitability through effective product deliverables highlights her contributions to the companies she has worked for. Her experience with major companies in the insurance industry has further solidified her expertise in health and benefits program structuring.