Jackie Pitchford

Senior Vice President, Marketing And Communications @ Heffernan Insurance Brokers

About Jackie Pitchford

Jackie Pitchford serves as the Senior Vice President of Marketing and Communications at Heffernan Insurance Brokers, where she has significantly enhanced the company's digital presence and brand positioning. With over a decade of experience in various roles within the company, she has led initiatives that foster community involvement and improve client satisfaction.

Current Role at Heffernan Insurance Brokers

Jackie Pitchford serves as the Senior Vice President of Marketing and Communications at Heffernan Insurance Brokers. She has held this position since 2024, contributing to the company's strategic marketing initiatives and communication efforts. Her role involves overseeing marketing strategies that enhance brand visibility and engagement.

Previous Experience at Heffernan Insurance Brokers

Prior to her current role, Jackie Pitchford held multiple positions at Heffernan Insurance Brokers. She worked as the Director of Corporate Communications from 2013 to 2024, where she developed a comprehensive digital marketing strategy that significantly increased the company's online presence. Additionally, she served as Executive Assistant in the Office of the CEO from 2008 to 2011 and as Human Resources Coordinator & Corporate Event Planner from 2011 to 2013.

Early Career and Education

Jackie Pitchford began her career as a Marketing Coordinator at Dahlin Group from 2002 to 2003. She later worked as an Account Executive at Tehama Group Communications for four months in 2007. Jackie studied at California State University, Chico, where she earned a Bachelor of Arts in Journalism and Public Relations from 2004 to 2008.

Key Contributions and Initiatives

Throughout her career, Jackie Pitchford has led several initiatives that have positively impacted her organizations. She organized and led a series of industry webinars that positioned Heffernan Insurance Brokers as a thought leader in the insurance sector. She also contributed to the development of a corporate social responsibility program that increased community involvement and brand goodwill.

Achievements in Marketing and Communications

Jackie Pitchford has achieved significant milestones in her marketing and communications roles. She implemented a customer feedback system that improved client satisfaction and retention rates. Additionally, she played a key role in launching a successful rebranding campaign that enhanced the company's market position.

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