Kelly Cordova
About Kelly Cordova
Kelly Cordova serves as the Small Business Operations Manager at Heffernan Insurance Brokers, where she has worked since 2017. With a background in marketing and extensive experience in the insurance industry, she focuses on improving operational efficiencies through technology and teamwork.
Work at Heffernan Insurance Brokers
Kelly Cordova has been employed at Heffernan Insurance Brokers since 2017. She began her career with the company as an account manager and quickly advanced to a team lead position within the same year. In September 2019, she transitioned to the HeffDirect Small Business unit, where she managed the team until November 2020. Currently, she serves as the Small Business Operations Manager, a role she has held for seven years. In November 2020, she was promoted to Operations Manager for HeffDirect, where she focuses on improving operational efficiencies through the use of technology and teamwork.
Education and Expertise
Kelly Cordova earned her Bachelor's degree in Marketing/Marketing Management from The University of New Mexico, where she studied from 2004 to 2008. Her educational background provides a solid foundation for her roles in the insurance industry. She has extensive experience in various positions, including producer, account manager, and accounting specialist, since entering the industry in 2006. This diverse experience contributes to her expertise in managing operations and enhancing team performance.
Background
Kelly Cordova has a background in the insurance industry that spans over 15 years. She has held multiple roles that have equipped her with a comprehensive understanding of the sector. Her career at Heffernan Insurance Brokers began in 2017, and she has since progressed through various positions, demonstrating her capability in managing teams and operations effectively. Her transition to the HeffDirect Small Business unit reflects her adaptability and focus on small business needs.
Achievements
Throughout her career at Heffernan Insurance Brokers, Kelly Cordova has achieved significant milestones. She was promoted to Operations Manager for HeffDirect in November 2020, reflecting her ability to enhance operational efficiencies. Her leadership in the HeffDirect Small Business unit from September 2019 until her promotion showcases her capability in managing teams and driving performance. Her progression from account manager to operations manager illustrates her commitment to professional growth within the organization.