Nicole Orlando
About Nicole Orlando
Nicole Orlando is an Account Manager at Heffernan Insurance Brokers in Walnut Creek, California, where she has worked since 2014. She holds an Associate of Arts from Scottsdale Community College and a Bachelor of Arts from Arizona State University.
Work at Heffernan Insurance Brokers
Nicole Orlando has served as an Account Manager at Heffernan Insurance Brokers since 2014. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her tenure at the company spans over 10 years, during which she has developed a deep understanding of the insurance industry and client needs. Heffernan Insurance Brokers is known for its commitment to providing tailored insurance solutions, and Orlando plays a key role in delivering these services to clients in Walnut Creek, California.
Education and Expertise
Nicole Orlando obtained an Associate of Arts degree from Scottsdale Community College, where she studied from 1999 to 2001. She furthered her education at Arizona State University, earning a Bachelor of Arts degree from 2001 to 2003. This educational background has equipped her with the knowledge and skills necessary for her professional roles, particularly in account management within the insurance sector.
Background
Before joining Heffernan Insurance Brokers, Nicole Orlando worked at Nordstrom as the Women's Shoes Department Manager from 2004 to 2006. In this position, she managed the department's operations, focusing on sales and customer service. This experience in retail management contributed to her strong customer relations skills, which she applies in her current role as an Account Manager.
Career Progression
Nicole Orlando's career has evolved from retail management to account management in the insurance industry. After her time at Nordstrom, she transitioned into her current role at Heffernan Insurance Brokers, where she has been for nearly a decade. This progression highlights her adaptability and commitment to professional growth in diverse fields.